Weterynaryjno-hodowlany portal edukacyjny o owcach i kozach.

STORE TERMS AND CONDITIONS

§1 Preliminary provisions

1. The online store, available at www.maleprzezuwacze.edu.pl, is operated by Małgorzata Gancarz, who runs a business registered in the Central Register and Information on Economic Activity (CEIDG) with its registered office in Sandomierz, address: ul. Pallotyńska 1, 27-600 Sandomierz, NIP (Tax Identification Number): 8641966769, REGON (National Business Registry Number): 527655368.

2. These Terms and Conditions are addressed to both Consumers and Entrepreneurs using the Store and define the rules for using the online Store available at: www.maleprzezuwacze.edu.pl and the rules and procedure for concluding Sales Agreements with the Customer remotely via the Store.

§2 Definitions

1. Consumer – a natural person who concludes a contract with the Seller within the Store, the subject of which is not directly related to their business or professional activity.

2. Seller – a natural person conducting business activity under the name: ani beee, ani meee - Małgorzata Gancarz, entered in the Central Register and Information on Economic Activity (CEIDG), NIP 8641966769, REGON: 527655368.

3. Customer – any entity making purchases through the Store.

4. Entrepreneur – a natural person, legal person, or organizational unit that is not a legal person, to which a separate law grants legal capacity, conducting business activity on its own behalf, which uses the Store.

5. Store – an online store operated by the Seller at the following Internet address: www.maleprzezuwacze.edu.pl

6. Distance contract – a contract concluded with the Customer within an organized system of distance contracts (within the Store), without the simultaneous physical presence of the parties, with the exclusive use of one or more means of distance communication up to and including the moment of conclusion of the contract.

7. Terms and Conditions – these Terms and Conditions for the provision of electronic services within the online store at: www.maleprzezuwacze.edu.pl

8. Order – a declaration of will made by the Customer using the Order Form and aimed directly at concluding a Product or Products Sales Agreement with the Seller.

9. Order Form – an interactive form available in the Store enabling the placement of an Order, in particular by adding Products to the Basket and specifying the terms of the Sales Agreement, including the method of delivery and payment.

10. Shopping Cart – an element of the Store where the Products selected by the Customer for purchase are visible, and where it is possible to determine and modify the Order details, in particular the quantity of products.

11. Product – a movable item/service available in the Store, which is the subject of the Sales Agreement between the Customer and the Seller.

12. Sales Agreement – an agreement for the sale of a Product concluded between the Customer and the Seller via the Online Store. The Sales Agreement is also understood to mean – depending on the characteristics of the Product – a contract for the provision of services and a contract for specific work.

13. Pre-sale – the process of collecting orders by the Seller for Products that will be available for sale from a specified date and concluding Agreements before the planned date of putting the Products on sale.

14. Consumer Rights Act — the Act of May 30, 2014, on consumer rights (Journal of Laws 2014, item 827, as amended).

15. Civil Code — Act of April 23, 1964 (Journal of Laws 1964 No. 16, item 93, as amended).

§3 Technical requirements

1. In order to use the Store without interruption, including browsing the Store's assortment and placing orders for Products, the following are necessary:

- a device with Internet access and a web browser such as Chrome, Firefox, Opera, Safari, or other,

- an active e-mail account,

- cookies enabled,

- FlashPlayer installed.

§4 General information

1. To the fullest extent permitted by law, the Seller shall not be liable for any disruptions, including interruptions in the functioning of the Store, caused by force majeure, unlawful actions of third parties, or incompatibility of the Online Store with the Customer's technical infrastructure.

2. The Customer may place orders for Products available in the Store's assortment by providing the necessary personal and address data enabling the execution of the Order without creating an Account.

3. The Seller shall not be liable for the provision of false or incomplete personal data by the Customer.

4. The prices listed in the Store are given in Polish zlotys and are gross prices.

5. The final amount to be paid by the Customer consists of the price of the Product and the cost of delivery (including transport, delivery, and postal services), which the Customer is informed of on the Store's website when placing the Order, including at the moment of expressing their willingness to be bound by the Sales Agreement.

6. In the case of a Contract covering a subscription or the provision of services for an indefinite period, the final (ultimate) date, the price is the total price covering all payments for the billing period.

7. When the nature of the subject matter of the Agreement does not allow, based on reasonable assessment, for the final price to be calculated in advance, information on how the price will be calculated, as well as on fees for transport, delivery, postal services, and other costs, will be provided in the Store in the Product description.

8. The Store allows you to purchase products and services 24 hours a day, 7 days a week.

§5 Rules for placing an Order

1. In order to place an Order via the online store (without the need to register), you must:

- go to www.maleprzezuwacze.edu.pl

- select the Product that is the subject of the Order, and then click the “Add to cart” button;

- fill in the Order Form by entering the details of the recipient of the Order and the address to which the Product is to be delivered, select the type of shipment (method of delivery of the Product), enter the invoice details, if different from the details of the recipient of the Order,

- click the “Order” button.

- pay for the order within the specified time limit, subject to § 9(3).

2. The Customer's submission of an Order constitutes a declaration of intent to conclude a Sales Agreement in accordance with the Terms and Conditions.

3. The order processing time is counted from the moment of obtaining positive payment authorization.

4. After placing and paying for the Order, the Customer receives an email containing the final confirmation of all essential elements of the Order.

5. The Agreement is considered concluded upon receipt by the Customer of an email confirming the acceptance of the Order by the Store. The Seller recommends that the Customer check whether the message has been placed in folders such as “offers” or “spam,” over which the Seller has no control and which, therefore, does not affect the rights and obligations arising from the provisions of these Terms and Conditions.

6. The sales agreement is concluded in Polish, with content consistent with the Terms and Conditions.

§6 Delivery methods, payment methods, order fulfillment time.

1. The Customer may use the following delivery methods:

- shipment of the order to the email address provided in the Order.

2. The Customer may use the following payment methods:

- Traditional bank transfer to the Seller's account,

- Fast electronic payments (Przelewy24),

- Payment card (Przelewy24),

- PayPal.

3. Orders for electronic products such as webinars, e-books, online courses, etc. are fulfilled by sending a message to the email address provided by the Buyer in the order form, containing instructions on how to download or access the purchased electronic product or online course within 24 hours of the transfer being credited.

§7 Services provided electronically

1. Through the Store, the Seller provides services to the Buyer electronically.

2. The basic service provided electronically to the Buyer by the Seller is to enable the Buyer to place an order in the Store, which leads to the conclusion of a contract with the Seller. It is possible to place an order without having an account in the Store.

3. In order to ensure the Buyer's security and to transfer data in connection with the use of the Store, the Seller takes technical and organizational measures appropriate to the level of security risk of the services provided, in particular measures to prevent the acquisition and modification of personal data by unauthorized persons.

4. The Seller takes measures to ensure the fully correct functioning of the Store. The Buyer should inform the Seller of any irregularities or interruptions in the functioning of the Store.

5. Any complaints related to the functioning of the Store may be submitted by the Buyer via email to kontakt@maleprzezuwacze.edu.pl. In the complaint, the Buyer should provide their first and last name, mailing address, as well as the type and date of the irregularity related to the functioning of the Store. The Seller shall consider all complaints within 14 days of receiving the complaint and shall inform the Customer of its decision by email to the email address of the person submitting the complaint.

§8 Online courses and electronic products

1. The Buyer is obliged to use the e-learning platform in a manner consistent with the law, the Terms and Conditions, and good manners, and in particular:

- use the platform in a manner that does not interfere with the use of other users, does not violate any rights, goods, or interests of third parties, and does not adversely affect the functioning of the platform, in particular through the use of malicious software,

- not disclose access data to their account on the platform to any third parties,

- not to distribute the course, training, or its individual parts without the prior consent of the Seller.

2. If the course platform is used in a manner contrary to paragraph 1 above, the Seller reserves the right to permanently block the Buyer's access to the platform.

4. Upon sending the message referred to in paragraph 3, the digital content covered by the order shall be deemed to have been delivered in full to the Buyer.

5. Upon first logging into a webinar, video tutorial, training, or online course within the course platform, the digital content constituting the course content shall be deemed to have been delivered in full to the Buyer.

6. In the case of online courses and webinars, access to the content included in the course may be limited in time, in accordance with the information contained in the description on the Store's website. In such a situation, after the specified period of time has elapsed, the Buyer will lose access to them.

§9 Performance of the sales contract

1. The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer has placed an Order using the Order Form in the Online Store in accordance with § 5 of these Terms and Conditions.

2. After placing the Order, the Seller immediately confirms its receipt and at the same time accepts the Order for execution. Confirmation of receipt of the Order and its acceptance for processing shall be made by the Seller sending the Customer an appropriate e-mail to the e-mail address provided by the Customer when placing the Order, which shall contain at least the Seller's statement of receipt of the Order and its acceptance for processing, as well as confirmation of the conclusion of the Sales Agreement. Upon receipt of the above e-mail by the Customer, a Sales Agreement is concluded between the Customer and the Seller.

3. The Customer is obliged to make the payment within 4 working days from the date of conclusion of the Sales Agreement – otherwise the order will be automatically canceled.

§10 Intellectual property rights

1. The Seller hereby informs the Buyer that the copyrights to electronic products, webinars, courses, training sessions, online video guides, as well as any digital content available in the Store, belong to the Seller. The logos and trademarks placed on the Products belong to the Owner.

2. Unlawful distribution of the content or materials referred to in section 1 above will result in civil or criminal liability.

3. Each Participant in a course, training session, or online video guide is required to sign the Agreement, read the Terms and Conditions of Participation attached to the Agreement, and sign a declaration of respect for intellectual property rights.

§11 Right to withdraw from the agreement

1. The Consumer may withdraw from the Sales Agreement within 14 days without giving any reason.

2. The Consumer may withdraw from the Agreement by submitting a statement of withdrawal from the Agreement to the Seller. To meet the deadline for withdrawal from the Agreement, it is sufficient for the Consumer to send the statement before the expiry of that period.

3. The statement should be sent electronically by email to the Seller's email address.

4. If the Consumer sends the statement electronically, the Seller shall immediately send the Consumer a confirmation of receipt of the statement of withdrawal from the Agreement to the e-mail address provided by the Consumer.

5. Personalized vouchers are not subject to further resale or transfer to other data.

6. The Consumer shall not have the right to withdraw from a distance contract in relation to the following Contracts:

- for the provision of services, if the Seller has fully performed the service with the express consent of the Consumer, who was informed before the commencement of the service that they would lose the right to withdraw from the Contract once the Seller had performed the service,

- for the delivery of digital content that is not recorded on a tangible medium, if the performance of the service began with the Consumer's express consent before the expiry of the withdrawal period and after the Seller informed the Consumer about the loss of the right to withdraw from the Agreement,

- which was concluded within a period equal to or shorter than 14 days prior to the date of performance of the service resulting in the purchase of the Product.

7. In the event of a refund, the Seller shall refund the payment using the same method of payment as used by the consumer, unless the consumer has expressly agreed to a different method of refund which does not involve any costs for them.

§12 Complaints

1. In the event of a defect in goods purchased from the Seller, the Customer has the right to make a complaint based on the provisions of the Civil Code regarding warranty.

2. Consumer rights, including the right to warranty, also apply to entrepreneurs who make purchases unrelated to their business activity, i.e., who do not collect receipts or invoices for the entrepreneur's company details.

3. The User may not withdraw from the contract if the defect is insignificant; they may demand that the item be replaced with one free of defects or that the defect be removed. The Store is obliged to replace the defective item with one free of defects or to remove the defect within a reasonable time without undue inconvenience to the User.

4. Complaints should be submitted electronically to the following address: kontakt@maleprzezuwacze.edu.pl

5. The complaint should include a description of the complaint and a document confirming the purchase of the item in question in the Store (e.g., a copy of the invoice, confirmation of the bank transfer, transaction number, etc.) and the statement referred to in §7(5). The Store will respond to the Buyer's complaint within 14 days and notify them of further proceedings.

6. The Store reserves the right to refuse to accept a complaint if the Customer has made any modifications to the Product.

§13 Personal data in the online store

1. The Seller is the administrator of the Customers' personal data collected via the Online Store.

2. Customers' personal data collected by the Administrator via the Online Store is collected for the purpose of performing the Sales Agreement, and if the Customer agrees to it, also for marketing purposes.

3. The Customer has the right to access and correct their data at any time.

4. Providing personal data is voluntary, however, failure to provide the personal data specified in the Terms and Conditions necessary to conclude a Sales Agreement will result in the inability to conclude said agreement.

5. The Store is not responsible for the provision of false or incomplete personal data by the Customer.

§14 Final provisions

1. The Seller reserves the right to amend the Terms and Conditions for important reasons, i.e.:

- changes in legal regulations

- changes in payment and delivery methods

- changes in internal arrangements

to the extent that these changes affect the implementation of the provisions of these Terms and Conditions.

2. In matters not covered by these Terms and Conditions, the generally applicable provisions of Polish law shall apply, in particular:

- the Civil Code;

- the Act on the provision of electronic services;

- the Act on consumer rights,

- the Act on the protection of personal data.

3. The Customer has the right to use extrajudicial means of dealing with complaints and pursuing claims. To this end, they may submit a complaint via the EU ODR online platform available at:

http://ec.europa.eu/consumers/odr

CONTACT: